Photo FAQ

Photo Rules and Entry

How many:  50 maximum photos

Format:  JPG only

  • You may enter up to 50 photos at a time for a total of 50 photos maximum per listing.  For optimal quality, photos should be at least 1024 x 768 pixels (dimensions) but no larger than 6mb, in the horizontal (landscape) orientation (turn mobile device sideways).  (# of photos increased 12/5/23)
  • Primary (first) photo must be entered on all Residential and Residential Income (multi-family) listings within 48 hours of listing entry).  It must be the front exterior view of the property.  In the event of a home having 2 front views, the listing agent may choose which of the two views to use as the primary.  If you choose that alternate view as the primary, the photo of the front view must be set in the second position.
  • No for sale signs can be in your photos.
  • The seller can choose not to have a photo displayed in the MLS.  The brokerage firm will upload the standard “sellers opt-out” placard (located in LINKS) within the required timeframe.  The seller is required to complete the Seller Opt-Out of Photo portion of the Seller Opt-Out of MLS form and submit to the MLS within 2 business days of the listing date.
  • To change the order of photos, click (on the words Slot: #), hold and drag to preferred location.  (NOTE:  It may take up to 60 minutes for any additions and/or changes to be viewable by the current user.  All additions and/or changes are immediately viewable by all other users.
  • Virtual Staging is permitted for interior photos only (must be disclosed in the photo description).  Suggested use would be to remove existing furniture from the photo and replace it with digital images, or to furnish vacant property.  No permanent fixtures shall be removed or altered.  No exterior property shall be virtually staged. (Rule 3.7)
  • Photos are copyrighted to the person taking the photos and cannot be copied without permission from the photo owner.
  • After adding 3 photos to a listing, a Property Panorama virtual tour link will automatically be created & added to the listing in Matrix.
  • Before a listing goes off market (Sold, Withdrawn, or Expired), you may remove any photos (other than the primary) that you or the seller do not want to be maintained in the MLS property history.  Once the status changes, you will no longer be able to edit anything on the listing.  MLS staff are not permitted to remove any photos from off- market listings.
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