## Adding a Branch Office Location
To add a new branch office to your MLS NOW account, you need to submit two required documents to our membership department.
### Required Documents:
1. **Branch Office Application for Participation** (completed and signed)
2. **Copy of your branch office license** from the Division of Real Estate
**Important:** Both documents are required before we can begin processing your request.
### How to Submit:
**Email both documents to:** membership@mlsnow.com
Include in your email:
- The new branch office address
- Confirmation that the office is registered with the Division
### What Happens Next:
Once we receive your completed application and branch office license:
1. Our membership coordinator will review your submission
2. We will seek board approval
3. Once approved, we will process your request
4. You will be notified when the setup is complete
### Download the Application Form:
The Branch Office Application for Participation is attached at the bottom of this article.
### Missing Your Branch Office License?
If you submit the application without the branch office license, we cannot begin processing. Please make sure to include both documents in your initial submission to avoid delays.
### Questions or Need Assistance?
Contact our Membership Department:
- Email: help@mlsnow.com
- Membership Line: (216) 485-4142
- Billing Questions: (216) 485-4143
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## This is Different From Roster Changes
**Branch Office Application** = Adding a new physical office location
**Roster Changes** = Adding/removing individual agents from an existing office
If you need to add or remove agents from an existing office, that's a different process.