If a seller does not want their listing shared with other MLS Now subscribers or the public, the listing is an Office Exclusive: "A listing withheld from dissemination to other Participants at the seller’s written direction, subject to Clear Cooperation rules if publicly marketed" (Rule 12.16). The seller(s) must sign the Seller MLS Opt-Out Authorization and Release form.
Download the Seller MLS Opt Out Form
Click here to download the Seller MLS Opt Out Form (PDF)
Steps to Complete a Seller MLS Opt Out (Office Exclusive)
- Have all owners of record sign the Seller MLS Opt Out Form (link above).
- Submit the signed form and the listing agreement to MLS Now within two business days after they are signed, as instructed on the form.
- Do not publicly market the property. If it is publicly marketed — yard signs, social media, digital ads, and so on — it must be entered in the MLS within one business day after marketing begins (Rule 2.2.1). Failing to do so is a Clear Cooperation violation.
Opt Out vs. Internet Opt-Out vs. Hiding the Address
- Seller MLS Opt Out (Office Exclusive) — The listing is not shared with other MLS Now subscribers or the public. Requires the Seller MLS Opt Out Form and listing agreement submitted to MLS Now.
- Internet opt-out — The listing is still submitted to MLS Now by the normal deadlines and is visible to MLS Now subscribers, but it is designated for no outside distribution ("Internet No"). The seller(s) must complete the Seller Opt-Out of Internet Authorization Waiver form (Rule 2.2.2).
- Hide the address only — Set "Display Property Address on internet sites" to No in the Matrix Showing tab. The listing still appears online, just without the address.
Opt-out forms must be retained for at least one year from the date of signature or the date of off-market, whichever is longer (Rule 9.3).
Questions? Contact the MLS Now Help Desk at help@mlsnow.com or call (216) 485-4100.