How to Add an Open House in Matrix

Overview

Open houses need to be entered in Matrix to appear on MLS listings and syndicated sites like Realtor.com and Zillow. This guide walks you through how to add, edit, and remove open house entries for your listings.

Adding an Open House

1. Log in to Matrix at now.mlsmatrix.com.
2. Click Input in the top navigation bar.
3. Select Add/Edit Open House from the dropdown menu.
4. Enter the MLS number for the listing, then click Select.
5. Fill in the open house details:
   • Date – The date of the open house
   • Start Time / End Time – The open house hours
   • Type – Public Open House or Broker Open House
   • Refreshments – Optional, indicate if refreshments will be served
   • Comments – Any additional notes visible to the public
6. Click Submit to save the open house.

Editing or Removing an Open House

1. Go to Input > Add/Edit Open House.
2. Enter the MLS number and click Select.
3. Your existing open house entries will appear in a list. Click the entry you want to change.
4. Update the details and click Submit — or click Delete to remove the open house entirely.

Where Open Houses Appear

Once submitted, open houses will display:

• On the listing detail sheet in Matrix
• On the MLS Now public-facing listing pages
• On syndicated portals such as Realtor.com and Zillow — allow up to 24 hours for syndication to update

Tips

• You can add multiple open house events to a single listing by repeating the steps above for each date.
• Open house entries are automatically removed from the listing after the scheduled end time has passed.
• Make sure your listing is in Active status — open houses cannot be added to Pending or other non-active listings.
• For broker-only events, select Broker Open House as the type so it is correctly categorized.